Refund & Returns
Return & Refund Policy — Amzetix.com
At Amzetix, your satisfaction is our top priority. If you’re not completely happy with your purchase, we offer flexible return and refund options to ensure a hassle-free experience.
Returns
We accept returns within 15 days of order delivery. To make the process as convenient as possible, we provide a free return shipping label. Once we receive the returned item, we will process your refund, deducting only the cost of the original shipping.
Refunds
Standard Refunds:
After receiving your returned item, we will initiate a refund to your original payment method. Please allow up to 7 business days for the refund to be reflected in your account.
Order Cancellations (Pre-Dispatch):
If you’d like to cancel your order before it has been shipped, please contact our support team at support@amzetix.com. If your order has not yet been dispatched, we’ll issue a full refund, including shipping.
Order Cancellations (Post-Dispatch):
If the order has already shipped, a return will be necessary. Once the item is received back, we will issue a refund for the purchase amount excluding shipping charges.
Processing Time
Please allow up to 2 business days for our team to process return and refund requests after receiving the item or cancellation notice. We aim to make this process smooth and efficient for our customers.
For any questions or further assistance, feel free to reach out to us at support@amzetix.com. We’re here to help!