Q1: What kind of customer support do you provide?
A1: We offer email, chat, and phone support depending on your package.
Q2: Do you handle technical issues?
A2: Yes, we can assist with basic troubleshooting and escalate complex issues.
Q3: Can you provide 24/7 coverage?
A3: Yes, Premium packages include round-the-clock support.
Q4: Do you provide performance reports?
A4: Yes, we share regular reports on response time and customer satisfaction.
| Features / Packages | Basic | Standard | Premium |
|---|---|---|---|
| Price | $200/mo | $500/mo | $1,000/mo |
| Tickets Handled | 20 | 60 | Unlimited |
| Channels | Email + Chat | Email + Chat + Phone | |
| Response Time | 24–48h | Same Day | 24/7 |
| Reports | – | Weekly | Daily Reports |
| Extra Facilities | – | Priority Support | Dedicated Agent |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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